Please Read Before Booking
Thank you for your interest in booking with Naturally Chic Salon
We are very honest about what service we can and cannot do. We cannot repair or fix heat damged hair, chemically altered hair or breakage. Please read through all of my policies and information provided below before booking your service to ensure you qualify for our services. Booking an appointment means you are in full agreement with policies and information provided.
We are very honest about what service we can and cannot do. We cannot repair or fix heat damged hair, chemically altered hair or breakage. Please read through all of my policies and information provided below before booking your service to ensure you qualify for our services. Booking an appointment means you are in full agreement with policies and information provided.
COVID-19 PROTOCOLS
IF YOU’RE SHOWING ANY SYMPTOMS THAT YOU MAYBE SICK PLEASE RESCHEDULE APPOINTMENT.
Clients will be required to complete our Safe Salon Client Waiver each visit to the salon acknowledging they have no current symptoms of COVID-19, have not traveled or been in contact with person or persons infected with the virus within the past 30 days. Failure to comply with completion of this form will result in services being denied.
IF YOU’RE SHOWING ANY SYMPTOMS THAT YOU MAYBE SICK PLEASE RESCHEDULE APPOINTMENT.
- The salon will be disinfected after each client appointment.
- Both stylist and client must wear mask during appointment. Mask that has the string that goes around your earlobe. If you need a facemask it can be purchase at additional cost of $5. If your getting color service you will want a disposable mask to avoid any color getting on your cloth mask.
- Temperatures will be taken before entering the suite. Any temp of 99F will not be able to receive services will have to reschedule appointment.
- No extra guest.
- Please limit the items you bring with you to your service to one handbag or wristlet, cell phone & keys.
- Each appointment has it’s own block of time. No other services can be added to the service because of the allot time that it was booked for. Please add on all extra add on's at the time of booking
- Upon arrival to salon take the elevator to the Basement, once out the elevator our salon is to the left straight ahead. Ring door bell to let me know that you’re here at the salon.
Clients will be required to complete our Safe Salon Client Waiver each visit to the salon acknowledging they have no current symptoms of COVID-19, have not traveled or been in contact with person or persons infected with the virus within the past 30 days. Failure to comply with completion of this form will result in services being denied.
NATURALLY CHIC POLICIES
Please read through all of my policies and information provided below before booking your service. Booking an appointment means you are in full agreement with policies and information provided.
APPOINTMENTS
We are a by appointment only salon. We do encourage our guest who have chosen us as their primary salon service provider to book appointments in advance. It's not our practice to "squeeze" guests in as we understand that diminishes the level of service and the experience we desire for our guests. Should you like to book an appointment with us you can do so by our online booking system 24/7.
WAITLIST
If you don’t see a current date available for the time or day you’re looking for you can add yourself to our waitlist on our booking site. By adding yourself, if any availability comes available you will be notified immediately via email.
DEPOSITS
In order to reserve your appointment, our salon requires a $50 deposit to secure your appointment. This deposit is non-refundable or transferable and will be applied to your scheduled appointment upon arrival. Should you No-Show/No-Call, Reschedule, or not Cancel within the required timeframe per our cancellation policy, your deposit will be forfeited and will not be refunded. Should you desire to reschedule another appointment, a new deposit will be required.
CANCELLATION | NO SHOW
In order to continue providing the best possible scheduling options for my guests, we require a 48 hour notice should you need to cancel your visit with us. Any deposit made will not be refunded or transferable if you should cancel or reschedule your appointment. To cancel your appointment, do so by clicking on your confirmation email or logging into your profile on our booking system.
Should you cancel your appointment with less than 48 hour notice or fail to show up for a scheduled appointment, either
- Cancellation made under 48 hours is subject to a fee equivalent to $25 that will be due upon receipt of invoice.
- No-show will be charged 100% of your remaining service balance total that will be due upon receipt of invoice.
These fees are separate fees that will incur if you cancel under the required time frame, your deposit will not be applied to these fees.
MEDICAL & SAFETY EXCEPTION CLAUSE
Should your stylist need to cancel an appointment due to unexpected illness, unsafe weather conditions such as level 2-3, power outages, or any other force events with less than 24 hour notice. We will make every attempt to reschedule you back on my calendar as soon as possible of the missed appointment.
RESCHEDULE
We understand that schedules change and we respectfully ask that if you should need to cancel your appointment do so 48 hours prior to your scheduled appointment to avoid any additional fees. To cancel your appointment, do so by clicking on your confirmation email or logging into your profile on our booking system and reschedule your appointment. Make sure when booking your appointment that the date and time doesn't conflict with your schedule to avoid needing to reschedule your appointment.
LATE ARRIVAL
Our service time is designed to ensure you receive the best service experience possible, and within the time required to perform the service requested. Should you arrive more than 5 minutes late, we may need to be rescheduled and cancellation fee will apply.
PAYMENTS
We accept cash, debit, and credit card payments, We use Square POS, you will need your physical credit card to check out and the name must be the same name on a valid ID or driver’s license. All balances are due on your scheduled day of the appointment. No Exceptions.
HAIR PREPARATION
Please arrive with your hair thoroughly detangled, and properly remove any excessive product build-up (gel, edge control etc), matted and or knots from the hair.
If your hair isn't properly prepared for your service as instructed you will decline service. The non-transferable deposit will also be forfeit and you will be charged a cancellation fee of 100% the service charge of your service.
- Any Curly Cut Service- hair must be styled in a defined wash & go that’s 1-2 days old
- Color Consultation- hair must have been shampooed in the last 5 days, and loose so that we can do a test strand
- All other services- hair must be combed out & fully detangled from the previous style.
ADJUSTMENTS
We are committed to Customer Satisfaction therefore, If you are not satisfied with the results of your salon service due to a possible error made by us. Let us know within 48 hours of your visit and we will attempt to rectify the situation. Please note that we do not offer refunds for any salon services.
PHOTOS | VIDEOS
We showcase our work through 📸📹 photos/videos. By booking an appointment you are agreeing to any photos or videos before, during & after your service being taken or recorded to be posted on our website, social media or marketing material..
NON-KID FRIENDLY SALON
Our goal is to provide our guests with the best experience possible. We like to create an atmosphere for our guests to be able to come to relax without any distractions. You must be 16 yrs old & older to receive services at our salon.
RETAIL PRODUCTS | DIGITAL POLICY
ALL SALES ARE FINAL for any hair care products, digital courses, hair accessories, or devices. We do not accept returns on any products purchased once you leave the salon.
FREQUENTLY ASKED QUESTIONS
WHERE IS THE SALON LOCATED?
We're located inside the Office Building; the address is 1495 Morse Road Suite B3 Columbus, Oh 43229. (Next to Chase Bank)
HOW DO I BOOK AN APPOINTMENT?
We do all our booking through our online booking site where you can book online 24/7 at your convenience. New clients must complete a pre-consult form before booking with us.
WHAT DO YOU SPECIALIZE IN?
We provide services to women and men who wear their hair natural. We specialize in cutting, coloring, and styling naturally curly, coils and wavy texture hair in its natural state.
We also service women and men who are experiencing hair loss issues or scalp issues.
DO YOU ACCEPT WALK-IN?
Our salon is a by appointment only salon, we currently don't offer walk-in services due to we may not be able to accommodate requests for walk-ins or same day appointments. We prefer all clients’ to book online through our online booking site to receive a service from us.
WHAT SERVICE DO I BOOK FOR?
If you're a New Client you should be choosing a service off our new client services, depending on which style you want to wear. We've included a brief description of services and what's included in the services.
CAN I BRING MY FRIEND, FAMILY, OR CHILDREN WITH ME TO MY APPOINTMENT?
No extra guests are allowed in the suite unless being serviced due to the limited space. No pets or animals.
WHAT SERVICE DO YOU OFFER?
All services that we currently offer are listed on our service menu. If you don't see it listed we don't offer that service.
We do not add any extensions to our hair styles, we only work with the hair you have.
WHAT IS A CURLY CUT?
A Curly cut is a cutting technique where you cut the hair in its natural state done on dry defined curls, coils and kinks giving you curls some shape. I am Cut it Kinky and Deva trained, which cutting method used will be customized to each client’s hair.
IS A CURLY CUT RIGHT FOR ME?
Our clientele is 100% committed to wearing their hair naturally curly. If you aren't ready to commit to wearing your hair curly and you straighten it even occasionally our curly cut services are not for you. Our curly cuts are customized to fit your curls, coils or kinky the way it's naturally grown out your head.
If you wear your hair or intend to wear your hair curly 90% of the time, a curly cut is for you. A curly cut will help give your curls a nice shape.
FOR CURLY HAIR CUT APPOINTMENT
Bring 2-3 inspiration photos to your appointment.
Two of the photos should include the desired shape that you want your hair to be cut like.
One photo should be a shape similar to your desired cut shape but one that you dislike.
*Keep in mind the pictures should be of similar length, density of your current hair or desired cut you want*
ARE COLOR CONSULTATION REQUIRED FOR NEW OR EXISTING CLIENTS?
Yes, a consultation is a separate appointment that helps determine if you're a good candidate for a color service. By doing a consultation it gives the client the ability to ask questions and obtain a clear understanding of the process as well as the associated cost for the color service. Consultations must be performed 48 hours prior to appointments.
HOW SHOULD I PREPARE FOR MY COLOR CONSULTATION?
Bring 2-3 inspiration photos to your appointment.
Two of the photos should include the desired shade and the styling in the photo should mimic how you wear your hair 90% of the time.
One photo should be a color similar to your desired color but one that you dislike.
HOW SHOULD MY HAIR BE FOR MY COLOR APPOINTMENT?
Hair needs to be stretched, you can blow dry it straight. The hair doesn’t have to be bone straight but be stretched, untangled and manageable.
DO YOU TAKE DOWN PREVIOUS HAIRSTYLE?
No, I do not take down previous styles. Please have style taken down upon arrival to appointment & have hair fully detangled. An upcharge will be added if hair isn't properly detangled. That means no twists, braids should be in the hair please comb them out. Please arrive with your hair thoroughly detangled, and properly remove any excessive product build-up (gel, edge control etc), matted and or knots from the hair. Read the description of service & have hair prep as listed in the description.
DO YOU WORK WITH CLIENTS WO ARE TRANSITIONING FROM RELAXER?
Yes, if the client is transitioning from a relaxer and is ready to big chop and cut off all the straight ends. We do not do short barber haircuts, if you wish to cut your hair or chop it off shorter than 2 inches then we suggest seeing a barber.
DO YOU WORK ON CLIENT WHO HAVE LOSS OF CURL FROM HEAT, COLOR, TEXTURIZER, SMOOTHING TREATMENT OR KERATIN TREATMENT?
Yes, as-long as the damage isn't severe we need some texture to be able to style it in a twist style. Loss of curl or elasticity hair vs transitioning hair is different when it comes to big chopping. Loss of curl or elasticity hair can vary throughout the hair, it can be at the roots, mid shaft, and the ends in different areas of the hair. Only way to get rid of that damage is to fully shave it all off.
I recommend transitioning at least 9-12 months or however long it takes for the curl to be back healthy. Unfortunately we cannot repair damage, you must cut it off. Which is why we suggest transition for at least a year before coming in. Please be patient and understand that it can take time to get your hair back healthy.
IF YOUR HAIR IS SEVERELY DAMAGE YOUR WILL BE REFUSED SERVICE, PLEASE DO NO BOOK AN APPOINTMENT
We're located inside the Office Building; the address is 1495 Morse Road Suite B3 Columbus, Oh 43229. (Next to Chase Bank)
HOW DO I BOOK AN APPOINTMENT?
We do all our booking through our online booking site where you can book online 24/7 at your convenience. New clients must complete a pre-consult form before booking with us.
WHAT DO YOU SPECIALIZE IN?
We provide services to women and men who wear their hair natural. We specialize in cutting, coloring, and styling naturally curly, coils and wavy texture hair in its natural state.
We also service women and men who are experiencing hair loss issues or scalp issues.
DO YOU ACCEPT WALK-IN?
Our salon is a by appointment only salon, we currently don't offer walk-in services due to we may not be able to accommodate requests for walk-ins or same day appointments. We prefer all clients’ to book online through our online booking site to receive a service from us.
WHAT SERVICE DO I BOOK FOR?
If you're a New Client you should be choosing a service off our new client services, depending on which style you want to wear. We've included a brief description of services and what's included in the services.
CAN I BRING MY FRIEND, FAMILY, OR CHILDREN WITH ME TO MY APPOINTMENT?
No extra guests are allowed in the suite unless being serviced due to the limited space. No pets or animals.
WHAT SERVICE DO YOU OFFER?
All services that we currently offer are listed on our service menu. If you don't see it listed we don't offer that service.
We do not add any extensions to our hair styles, we only work with the hair you have.
WHAT IS A CURLY CUT?
A Curly cut is a cutting technique where you cut the hair in its natural state done on dry defined curls, coils and kinks giving you curls some shape. I am Cut it Kinky and Deva trained, which cutting method used will be customized to each client’s hair.
IS A CURLY CUT RIGHT FOR ME?
Our clientele is 100% committed to wearing their hair naturally curly. If you aren't ready to commit to wearing your hair curly and you straighten it even occasionally our curly cut services are not for you. Our curly cuts are customized to fit your curls, coils or kinky the way it's naturally grown out your head.
If you wear your hair or intend to wear your hair curly 90% of the time, a curly cut is for you. A curly cut will help give your curls a nice shape.
FOR CURLY HAIR CUT APPOINTMENT
Bring 2-3 inspiration photos to your appointment.
Two of the photos should include the desired shape that you want your hair to be cut like.
One photo should be a shape similar to your desired cut shape but one that you dislike.
*Keep in mind the pictures should be of similar length, density of your current hair or desired cut you want*
ARE COLOR CONSULTATION REQUIRED FOR NEW OR EXISTING CLIENTS?
Yes, a consultation is a separate appointment that helps determine if you're a good candidate for a color service. By doing a consultation it gives the client the ability to ask questions and obtain a clear understanding of the process as well as the associated cost for the color service. Consultations must be performed 48 hours prior to appointments.
HOW SHOULD I PREPARE FOR MY COLOR CONSULTATION?
Bring 2-3 inspiration photos to your appointment.
Two of the photos should include the desired shade and the styling in the photo should mimic how you wear your hair 90% of the time.
One photo should be a color similar to your desired color but one that you dislike.
HOW SHOULD MY HAIR BE FOR MY COLOR APPOINTMENT?
Hair needs to be stretched, you can blow dry it straight. The hair doesn’t have to be bone straight but be stretched, untangled and manageable.
DO YOU TAKE DOWN PREVIOUS HAIRSTYLE?
No, I do not take down previous styles. Please have style taken down upon arrival to appointment & have hair fully detangled. An upcharge will be added if hair isn't properly detangled. That means no twists, braids should be in the hair please comb them out. Please arrive with your hair thoroughly detangled, and properly remove any excessive product build-up (gel, edge control etc), matted and or knots from the hair. Read the description of service & have hair prep as listed in the description.
DO YOU WORK WITH CLIENTS WO ARE TRANSITIONING FROM RELAXER?
Yes, if the client is transitioning from a relaxer and is ready to big chop and cut off all the straight ends. We do not do short barber haircuts, if you wish to cut your hair or chop it off shorter than 2 inches then we suggest seeing a barber.
DO YOU WORK ON CLIENT WHO HAVE LOSS OF CURL FROM HEAT, COLOR, TEXTURIZER, SMOOTHING TREATMENT OR KERATIN TREATMENT?
Yes, as-long as the damage isn't severe we need some texture to be able to style it in a twist style. Loss of curl or elasticity hair vs transitioning hair is different when it comes to big chopping. Loss of curl or elasticity hair can vary throughout the hair, it can be at the roots, mid shaft, and the ends in different areas of the hair. Only way to get rid of that damage is to fully shave it all off.
I recommend transitioning at least 9-12 months or however long it takes for the curl to be back healthy. Unfortunately we cannot repair damage, you must cut it off. Which is why we suggest transition for at least a year before coming in. Please be patient and understand that it can take time to get your hair back healthy.
IF YOUR HAIR IS SEVERELY DAMAGE YOUR WILL BE REFUSED SERVICE, PLEASE DO NO BOOK AN APPOINTMENT